A workplace injury can turn your life upside down. The good news is that if you are injured at work in Queensland, WorkCover can pay for the physiotherapy you need to recover.
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At Pimpama Physiotherapy, we provide WorkCover physiotherapy for injured workers across the Gold Coast, Logan and Brisbane. We bill WorkCover Queensland directly, so there is no out-of-pocket cost to you. Our focus is simple: get you moving, ease your pain and help you safely return to work.
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You can see us at our Pimpama clinic or, where needed, at home.
What Is WorkCover Physiotherapy?
WorkCover physiotherapy is physiotherapy for a work-related injury, paid for by WorkCover Queensland. If your claim is accepted, WorkCover covers the cost of your treatment.
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Work injuries are common, and most are physical. Body stressing injuries (the muscle, joint and ligament strains that physiotherapists treat) are the most common cause of serious work injuries in Australia, making up around 1/3 of serious workers' compensation claims.
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Physiotherapy helps you recover from these injuries and get back to work safely. We treat the injury and rebuild your strength and movement. Everything we do keeps your job and your goals in mind.
Who Is Eligible For WorkCover Physiotherapy?
To have physiotherapy covered by WorkCover, you generally need:
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A work-related injury or condition (it happened at work or because of your work).
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A Work Capacity Certificate from your doctor.
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An accepted claim with WorkCover Queensland or your employer's self-insurer.
Journey Claims In Queensland
You may also be covered if you are hurt travelling between home and work. This is called a journey claim. The journey needs to be direct, without major detours for personal reasons. If you were injured on your commute, mention it to your doctor when you get your certificate.
Do You Need A Referral For WorkCover Physiotherapy?
For a WorkCover claim, you need a Work Capacity Certificate from your doctor. This is different from a standard referral, and your GP completes it when they assess your injury. It confirms your injury and your capacity for work.
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Your doctor will usually refer you to a physiotherapist as part of your treatment. Once you have your certificate and claim number, you can book in with us.
How Many Physiotherapy Sessions Does WorkCover Cover?
WorkCover Queensland pre-approves your first 5 physiotherapy sessions once your claim is accepted. This includes your first (initial) consultation.
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If you need more treatment, your physiotherapist prepares a Provider Management Plan (sometimes called a management plan). This sets out your progress and the treatment you still need. WorkCover reviews it and approves further sessions where they are reasonable and necessary.
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There is no set limit on total sessions. What matters is that the treatment helps your recovery and your return to work.
How Much Does WorkCover Physiotherapy Cost?
For an accepted claim, WorkCover physiotherapy costs you nothing. There is no gap and no out-of-pocket fee.
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WorkCover Queensland pays your physiotherapist directly, at the rates set in its physiotherapy table of costs. As a WorkCover provider, Pimpama Physiotherapy bills WorkCover for you, so you can focus on getting better.
How WorkCover Physiotherapy Helps You Return To Work
Returning to work is the goal, and the right physiotherapy makes a real difference. We treat your injury and prepare you for the physical demands of your job.
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We help injured workers with:
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Back, neck and shoulder injuries.
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Sprains, strains and soft tissue injuries.
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Joint and muscle pain.
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Recovery after a workplace surgery.
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Building strength and confidence for a safe return to work.
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We can also liaise with your doctor, employer and case manager to support a safe, staged return to your duties.
How To Start WorkCover Physiotherapy With Pimpama
01. See your doctor.
Report your injury and ask your GP for a Work Capacity Certificate. They can also refer you for physiotherapy.
02. Lodge your claim.​
Lodge a claim with WorkCover Queensland. Once it is accepted, you get a claim number and a case manager.
03. Book with us.
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Contact Pimpama Physiotherapy with your claim number and certificate. We handle the paperwork with WorkCover and bill them directly.
Not sure where to start, or waiting on your claim? Give us a call and we will point you in the right direction.
WorkCover Physiotherapy Across The Gold Coast, Logan And Brisbane
Pimpama Physiotherapy supports injured workers across the northern Gold Coast, Logan and Brisbane.
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You can see us at our Pimpama clinic. If your injury makes travel difficult, we can also come to you with home visits. Either way, we work around your recovery and your return-to-work plan.
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If you are looking for WorkCover physio near you, get in touch and we will let you know how we can help.
Frequently Asked Questions
Book WorkCover Physiotherapy In Pimpama
Injured at work? Let us help you recover. Book an appointment at our Pimpama clinic, or ask us about home visits across the Gold Coast, Logan and Brisbane. If you are not sure about your claim or what is covered, give us a call and we will guide you through it.​
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Phone 0432 730 386 or email admin@pimpamaphysio.com.au.