WORKCOVER
WorkCover Queensland
What is WorkCover?
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WorkCover physiotherapy services are available to eligible workers who have sustained a workplace-related injury and have an accepted claim under the WorkCover Queensland scheme. By understanding the eligibility criteria and accessing the necessary referrals, injured workers can access high-quality physiotherapy care to support their rehabilitation and facilitate a safe, sustainable return to work. At Pimpama Physiotherapy, we are dedicated to serving the needs of our local workforce and providing injured workers with the professional support and clinical expertise they deserve to get back on track.
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We strive to make the transition from injury to recovery as seamless as possible by seeking approval from your case manager and billing WorkCover directly for your treatments.
Eligibility Criteria for WorkCover Physiotherapy Services
To be eligible for professional physiotherapy under a WorkCover claim, patients generally need to meet the following criteria:
01
Work-Related Injury:
Your injury or condition must have occurred during the course of your employment or be directly related to your work duties.
02
Current Medical Certificate:
You must have a valid Work Capacity Certificate (WCC) issued by your GP that specifically recommends physiotherapy.
03
Approved Claim:
You must have a current, approved claim number from WorkCover Queensland or your employer’s relevant self-insurance body.
Is traveling to or from work covered?
In Queensland, you may still be eligible for WorkCover even if your injury did not occur at your specific job site. This is known as a Journey Claim.Generally, you are covered for injuries sustained while traveling directly between your home and your workplace. For the claim to be accepted, the journey must be continuous without any significant delays or deviations for personal reasons (such as stopping for groceries). The injury must also occur after you have officially left your property boundary. If you have been injured during your commute, please ensure you discuss these details with your GP when requesting your referral to Pimpama Physiotherapy.
The steps to accessing WorkCover Physiotherapy Services:
01. Clinical Referral & Documentation
Visit your GP immediately to report your injury. They will provide you with a Work Capacity Certificate (WCC) and a referral for physiotherapy treatment at Pimpama Physiotherapy.
02. Claim Lodgement & Approval
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Lodge your claim with WorkCover Queensland. Once your claim is accepted, you will receive a Claim Number and be assigned a Case Manager who will oversee your rehabilitation journey.
03. Appointment Booking
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Contact our team with your claim number and certificate. We will handle the administrative communication with your insurer and bill them directly, ensuring there is typically no out-of-pocket expense for your care.
WorkCover physiotherapy services are available to eligible workers who have sustained a workplace-related injury and have an accepted claim under the WorkCover Queensland scheme. By understanding the eligibility criteria and accessing the necessary referrals, injured workers can access high-quality physiotherapy care to support their rehabilitation and facilitate a safe, sustainable return to work. At Pimpama Physiotherapy, we are dedicated to serving the needs of our local workforce and providing injured workers with the professional support and clinical expertise they deserve.