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FAQs
Frequently Asked Questions
Physiotherapy fees vary across Australia and often range from around $90 to $200 per session, depending on the length of the appointment and your location. At Pimpama Physiotherapy, a 30-minute consultation is $121 and a 60-minute consultation is $209, with discounts available on initial visits.
Our initial 30-minute consultation is $131 and an initial 60-minute consultation is $219. Follow-up sessions are $121 for 30 minutes and $209 for 60 minutes. You can save $30 off an initial consultation with our current offer.
Yes. If you hold a DVA Veteran Card (Gold or White), you may be able to access physiotherapy funded by the Department of Veterans' Affairs. You will usually need a referral from your GP. Where your care is funded by DVA, there is generally no out-of-pocket cost to you.
Yes. DVA-funded physiotherapy usually requires a referral from your GP or treating doctor. The referral sets out the care you need, and DVA pays the provider directly at its set rates. Contact us and we can help you get started.
Physiotherapy is not usually bulk billed. Medicare only contributes if you have a chronic condition and your GP sets up a GP Chronic Condition Management Plan. Under that plan, you may claim a rebate on up to five allied health sessions per calendar year. You pay the fee, then claim the rebate back.
Yes, if you have "extras" cover that includes physiotherapy. The amount you get back depends on your fund and level of cover. You pay the consultation fee on the day, then claim the rebate from your fund. We can give you a receipt with the details you need.
A 30-minute consultation suits a single area or a straightforward issue. A 60-minute consultation is for two areas, or for specialised care such as neurological conditions, headache, concussion or vertigo, where more time is needed to assess and treat properly.
NIISQ is a no-fault Queensland scheme that funds necessary and reasonable treatment, care and support for people who sustain serious personal injuries in a motor vehicle accident in Queensland on or after 1 July 2016. It was established by the National Injury Insurance Scheme (Queensland) Act 2016 and is run by the NIISQ Agency. For some participants, support continues for life.
Yes. The NIISQ Agency lists physiotherapy as an example of the rehabilitation it may fund, alongside occupational therapy and speech therapy. Whether a specific service is funded depends on your plan and what the Agency considers necessary and reasonable for your injury.
They are two separate schemes run by different agencies. NIISQ covers serious personal injuries from a motor vehicle accident in Queensland from 1 July 2016. The NDIS is a national scheme for people with a broader range of permanent and significant disability, whatever the cause. Some people are involved with both.
Anyone who sustains an eligible serious personal injury in a motor vehicle accident in Queensland on or after 1 July 2016 may be eligible, regardless of who was at fault. Eligible injuries include permanent spinal cord injury, traumatic brain injury, multiple or high-level amputations, severe burns and permanent blindness, with specific criteria set out in the NIISQ Regulation. There are no age or residency restrictions, and eligibility depends on your individual circumstances.
Often, yes. We provide mobile physiotherapy across the Gold Coast, Logan and Brisbane, so your sessions can happen in your own home. This suits many participants who find travel difficult after a serious injury. A clinic option is also available when you want more equipment or more intensive sessions.
Contact us to discuss your goals and arrange an assessment at home or at our clinic. If physiotherapy is part of your approved plan, we can begin once that is in place, and we can liaise with your Support Planner. If you are unsure about eligibility, contact the NIISQ Agency on 1300 607 566.
Yes. The NDIS funds physiotherapy for participants whose disability affects how they move and function. It is funded under Capacity Building, in the Improved Daily Living part of your plan.
No. The NDIS does not require a GP referral for physiotherapy. You can choose your own physiotherapist. You only need an NDIS plan with therapy funding.
Physiotherapy is paid from your Capacity Building budget, in the Improved Daily Living category. This funding is for therapy and building skills, and it cannot be moved to other categories.
Nothing out of your pocket. The NDIS sets a price limit for physiotherapy (around $183.99 per hour in 2025-26), and your physiotherapist claims against your plan. The number of sessions depends on your plan funding.
Yes. Pimpama Physiotherapy is a mobile service. We provide NDIS physiotherapy at home across the Gold Coast, Logan and Brisbane, as well as at our Pimpama clinic.
Yes. If you are plan-managed or self-managed, you have full choice of provider and can book with us. If your plan is agency-managed, get in touch and we will talk through your options.
We help participants with neurological conditions (like stroke, MS and cerebral palsy), developmental disabilities, chronic pain and reduced mobility or balance.
Yes. If you have an accepted WorkCover Queensland claim for a work-related injury, WorkCover covers your physiotherapy. There is no out-of-pocket cost to you.
You need a Work Capacity Certificate from your doctor and an accepted claim. Your doctor will usually also refer you for physiotherapy. With your certificate and claim number, you can book in.
WorkCover Queensland pre-approves your first 5 sessions, including your initial consultation. If you need more, your physiotherapist submits a management plan for approval. There is no fixed limit, as long as treatment supports your recovery.
Nothing, for an accepted claim. WorkCover Queensland pays your physiotherapist directly at its table of costs, and we bill WorkCover for you. You have no gap to pay.
Yes. Pimpama Physiotherapy can provide home visits if your injury makes it hard to travel to a clinic. We support injured workers at home across the Gold Coast, Logan and Brisbane.
A Provider Management Plan is a document your physiotherapist gives WorkCover after your pre-approved sessions. It sets out your progress and the further treatment you need, so WorkCover can approve more sessions.
Yes. You can choose any physiotherapist who treats WorkCover patients. Bring your Work Capacity Certificate and claim number to your first appointment with us.
Yes. DVA covers physiotherapy for eligible veterans. A Gold Card covers all clinically necessary conditions. A White Card covers conditions DVA has accepted as service-related. You need a GP referral to start.
A DVA referral covers a treatment cycle of up to 12 sessions or 12 months, whichever comes first. After that, your GP can issue a new referral if you need more. You can have as many cycles as are clinically necessary.
Yes. You need a valid referral from your GP, usually on a D904 form. A specialist or hospital can also refer you in some cases. You cannot access DVA-funded physio without one.
For eligible veterans, yes. DVA pays your physiotherapist directly at the DVA fee schedule, so there is no out-of-pocket cost for clinically necessary treatment of a covered condition. Make sure your provider accepts DVA.
A Veteran Gold Card covers physiotherapy for all conditions. A Veteran White Card covers physiotherapy only for conditions DVA has accepted as service-related. Both need a GP referral.
Yes. If your condition or mobility makes it hard to get to a clinic, DVA can cover home visits. Pimpama Physiotherapy provides DVA physio at home across the Gold Coast, Logan and Brisbane.
Yes. You can choose any physiotherapist who accepts DVA. Bring your Veteran Card and GP referral to your first appointment, and we will handle the billing with DVA.
Yes. Under Support at Home, clinical care like physiotherapy is fully funded by the government. You pay nothing out of pocket for it, regardless of your income or assets.
Support at Home is the Australian Government's in-home aged care program. It started on 1 November 2025 and replaced Home Care Packages. It funds services that help older Australians live safely and independently at home, including physiotherapy.
Yes. Pimpama Physiotherapy is a mobile service, so we come to you. We provide Support at Home physiotherapy through home visits across the Gold Coast, Logan and Brisbane.
You may qualify if you are 65 or older (50 or older for Aboriginal and Torres Strait Islander people), live in Australia as a citizen or permanent resident and have been assessed by My Aged Care as needing help to stay safe and independent at home.
For clinical care like physiotherapy, nothing. The government fully funds it. Other services, such as help with cleaning or meals, may involve a small contribution, but clinical care does not.
Yes. Once your Support at Home funding is approved, you can name Pimpama Physiotherapy as your preferred clinical provider. We then set up your home visits.
Support at Home replaced the Home Care Packages program on 1 November 2025. It has eight funding levels instead of four, with clinical care like physiotherapy fully funded. If you already had a package, your funding carried over automatically.
Yes. Alongside common diagnoses, we work with many less common neurological conditions, including dementia, peripheral neuropathy, Guillain-Barré syndrome, muscular dystrophy, Huntington’s disease and more. If your condition is not listed, get in touch and we will let you know if we can help.
Yes. Physiotherapy does not change dementia itself, but it helps people stay mobile, reduce falls and keep their independence for longer. It can also support carers. Home-based sessions often work well.
Yes. While it cannot repair the nerves, physiotherapy helps with the effects of neuropathy. It improves strength and balance, lowers falls risk and teaches practical strategies for daily life.
It can be, with the right approach. Because MG causes fluctuating, fatigue-related weakness, exercise must be paced carefully and timed around your energy. A physiotherapist works with your neurologist to find a safe, gentle plan.
Yes. Rehabilitation is a key part of recovering from GBS. Physiotherapy helps rebuild strength, balance and walking, and guides a safe, gradual return to activity. Many people recover well, though it takes time.
Yes. We provide home visits across the Gold Coast, Logan and Brisbane. For many neurological conditions, home visits are ideal, because there is no tiring travel and we can work on real tasks in your own environment.
Often, yes. Many people under 65 with a permanent neurological condition are eligible for the NDIS. Older Australians may use Support at Home, Medicare or DVA. Eligibility depends on your situation.
Yes. Physiotherapy is a key part of managing MS. It helps with strength, balance, walking, fatigue and mobility, and helps you stay active and independent. The right approach depends on your symptoms and goals.
Yes, for most people. Modern evidence shows that regular, well-paced exercise is safe and helpful for MS. The trick is dosing it right and managing heat. A physiotherapist can build a plan that suits your energy levels and symptoms.
Exercise does not damage the nerves or speed up MS. But overdoing it, or overheating, can temporarily flare symptoms or worsen fatigue. That is why pacing and keeping cool matter. Done well, exercise helps far more than it hurts.
Physiotherapy helps you manage fatigue with pacing and energy conservation, gradual fitness building and smart planning around your higher-energy times of day. Building fitness can lower fatigue over time.
It is tailored to you. It often includes strength and balance work, walking retraining, fatigue management, spasticity stretches and falls prevention. We adjust it as your MS changes.
Yes, with care. During a relapse we usually ease back and focus on gentle movement, safety and maintaining function. As you recover, we gradually rebuild strength and fitness. Your physiotherapist will adapt to how you are feeling.
Often, yes. Because MS is usually diagnosed young, many people under 65 are eligible for NDIS support. Older Australians may use Support at Home, Medicare or DVA. Eligibility depends on your situation.
Yes. Physiotherapy is a core part of spinal cord injury rehabilitation. It helps you build strength, improve mobility and transfers, prevent complications and stay as independent and healthy as possible. The right program depends on your injury and your goals.
It depends on the injury. Incomplete injuries often have some recovery of movement or feeling, especially with rehab. Complete injuries usually do not, so the focus shifts to building function, independence and health. Either way, rehabilitation makes a real difference.
Sometimes, but not always. Some people with incomplete injuries regain walking, often with aids or support. For others, walking is not the goal, and rehab focuses on transfers, wheelchair skills and independence. Your team can give you an honest picture based on your injury.
It comes down to the level of the injury. Tetraplegia (also called quadriplegia) comes from a higher, neck-level injury and can affect all four limbs. Paraplegia comes from a lower injury and mainly affects the trunk and legs.
Yes. Many people benefit from physiotherapy long after their injury. We help with maintaining strength and fitness, protecting the shoulders, improving function and preventing problems like pressure injuries and stiffness.
Yes. Home visits are a big part of our SCI work, because so many skills, like transfers and getting around your home, matter most in your own space. We provide them across the Gold Coast, Logan and Brisbane.
Often, yes. Many Queensland spinal cord injuries from motor vehicle accidents are funded through NIISQ, and eligible participants may use the NDIS. WorkCover, CTP and DVA can also apply. Eligibility depends on your situation.
Yes. Physiotherapy is a key part of managing Parkinson’s. It helps with movement, balance, walking and falls prevention and regular exercise can improve symptoms and quality of life. The evidence for staying active is strong.
The earlier the better. Starting soon after diagnosis helps you build good habits, stay strong and keep moving well. That said, it is never too late to benefit, and physiotherapy helps at every stage.
There is growing evidence that regular, vigorous exercise can improve symptoms and may help slow the progression of Parkinson’s. It will not cure the condition, but it is one of the most useful things you can do alongside your medical care.
It is built around your goals. It often includes large-amplitude movement training, gait and balance work, strength and fitness, plus practising everyday tasks. We also work on freezing of gait and falls prevention.
The best exercise is one you will keep doing. Research supports vigorous, large-amplitude exercise (the style used in LSVT BIG and PD Warrior), along with balance and strength work. Your physiotherapist will tailor it to you.
Yes. Freezing of gait can often be improved with specific strategies, such as visual and rhythmic cues, plus practice with turning and starting to walk. We build these into your program.
It can be. People under 65 with younger-onset Parkinson’s may be eligible for the NDIS. Older Australians may access physiotherapy through Support at Home, Medicare or DVA. Eligibility depends on your situation.
Yes, for most types of vertigo and dizziness. A physiotherapist with vestibular training can diagnose the cause and treat it. For BPPV, that often means a quick repositioning manoeuvre. For other causes, it means vestibular rehabilitation.
Yes. Vestibular physiotherapists are trained to assess BPPV and perform the Epley and similar repositioning manoeuvres. We can also teach you a version to do at home if your vertigo returns.
Sometimes. BPPV can settle by itself, but it often lingers or keeps coming back until it is treated. A repositioning manoeuvre usually clears it much faster. If vertigo is ongoing or keeps returning, it is worth getting assessed.
A canalith repositioning manoeuvre, most often the Epley, is the recommended treatment for BPPV. It moves the loose crystals out of the canal. Most people improve after one or two treatments.
Sit or lie still until the spinning passes and focus your eyes on a steady point. Move slowly when you change position. These tips help in the moment, but they do not treat the cause, so it is still worth getting assessed.
Usually not. Most vertigo comes from the inner ear and is not dangerous. But sudden dizziness with weakness, slurred speech, a severe headache or vision changes needs urgent care, as it can signal a stroke.
Yes. Because a vertigo assessment needs little equipment, home visits work well, including treatment for BPPV. We provide them across the Gold Coast, Logan and Brisbane.
It varies a lot. The fastest changes often happen in the first 6 to 12 months, but recovery and improvement can continue for years, especially with ongoing rehabilitation. Your physiotherapist will set realistic goals and milestones based on your injury and your progress.
The brain has a capacity to adapt and form new pathways, known as neuroplasticity. While damaged areas may not fully heal, many people regain skills and independence by retraining the brain and body through structured rehabilitation. Outcomes depend on the injury and vary from person to person.
Yes. Many people make worthwhile gains long after the injury, particularly if they have not had recent, goal-focused rehab. We regularly work with clients months or years post-injury to improve mobility, strength, balance and confidence.
It depends on your goals, but it often includes retraining walking and balance, building strength and fitness, managing spasticity and working on coordination and everyday tasks. Vestibular and oculomotor rehab for dizziness and vision can also be part of it.
A concussion is a mild traumatic brain injury. The term TBI covers the whole range, from concussion through to severe injuries. Most concussions settle within weeks, while moderate to severe TBIs usually need longer, more intensive rehabilitation.
Yes. Home visits are a big part of our brain injury work, especially early in the community phase when getting out is difficult. We provide them across the northern Gold Coast, Logan and Brisbane, and many clients transition to our Pimpama clinic as they progress.
Often, yes. Many Queensland brain injuries from motor vehicle accidents are funded through NIISQ, and eligible participants may use the NDIS. WorkCover, CTP and DVA can also apply. Eligibility depends on your individual circumstances, and we are happy to talk it through.
Yes, many people do. Recovery looks different for everyone and depends on the stroke. Some people recover fully, while others regain a lot of function over time. Good rehabilitation improves your chances of recovery.
It varies. The first 6 to 12 months are usually the most active phase. But recovery can continue for years, especially with ongoing rehab. Your physiotherapist will set clear goals based on your progress.
Yes. Many people improve long after their stroke, particularly if they have not had recent, goal-focused therapy. We often work with clients years post-stroke to rebuild strength, walking, balance and confidence.
It is built around your goals. It often includes retraining walking and balance, recovering arm and hand movement, managing spasticity and building fitness. We use approaches like task-specific training and, where helpful, electrical stimulation.
It is rarely too late to benefit. Even years after a stroke, targeted rehab can improve strength, movement and independence. The brain keeps its ability to adapt and relearn.
Yes. Home visits are a big part of our stroke work, especially when getting out is hard. We provide them across the Gold Coast, Logan and Brisbane, and many clients also use our Pimpama clinic for equipment-based sessions.
It can be. People under 65 with a permanent disability after a stroke may be eligible for the NDIS. Older adults may use Support at Home, and pathways like NIISQ or DVA can also apply. Eligibility depends on your situation.
Ice can ease pain in the first day or two, but you do not need to overdo it. Current best practice (PEACE and LOVE) suggests letting the early inflammation do its job, so use ice in short bursts for comfort rather than relying on it, and go easy on anti-inflammatory medication early on.
You often cannot tell from the outside, because both can swell and hurt. Signs that point more towards a fracture include not being able to put weight on it, a deformed joint or a loud pop at the time of injury. If in doubt, get an X-ray through your GP or emergency department.
A short rest helps in the first day or two, but complete rest for too long can slow recovery. Gentle, guided movement and gradual loading usually get you back faster. A physiotherapist can tell you how much is safe at each stage.
For mild to moderate injuries, many people return to sport within 2 to 6 weeks, though it depends on the grade and the sport. Going back before the area has its strength and control back is a common cause of re-injury, so it is worth being guided rather than rushing.
Mild injuries often settle with good early self-care. It is worth seeing a physiotherapist if the injury is not improving after a few days, if it keeps happening or if you want to get back to sport safely and lower the risk of it returning.
A repeatedly rolling ankle usually points to chronic ankle instability, where strength, balance and the ankle’s sense of position have not fully recovered from earlier sprains. Targeted balance and strength work can rebuild that control and reduce the rolling.
No, you can book directly. A referral is only needed for specific funding pathways such as a Medicare chronic disease management plan, DVA or WorkCover.
Yes. For most lower back pain, physiotherapy is one of the most effective first steps. Clinical guidelines recommend staying active, exercise and education ahead of bed rest, strong medication or early scans, and that is exactly what good physiotherapy provides.
Keep moving within comfortable limits. A short rest can help in the first day or two of a bad flare, but prolonged bed rest tends to slow recovery and stiffen the back. Gentle, graded movement usually gets you better faster.
Usually not. For most back pain, scans do not change the treatment and can show normal age-related changes that worry people unnecessarily. Imaging is reserved for specific situations, such as red-flag symptoms or pain that is not responding. Your physio or GP will advise if a scan is warranted.
It varies. Many people notice steady improvement over a few weeks, though some cases take a few months because nerves heal slowly. Most sciatica settles with conservative treatment and does not need surgery.
Yes. Disc bulges are common and often show up on scans of people with no pain at all. Most settle with time and the right rehab, and physiotherapy helps calm symptoms, restore movement and build the strength that supports the spine.
Both treat back pain, and the right choice often comes down to personal preference. Physiotherapy focuses on active treatment, exercise and education, which the evidence strongly supports for lower back pain. If you are not sure what is going on, a physio assessment is a sensible place to start.
No, you can book directly. A referral is only needed for specific funding pathways such as a Medicare chronic disease management plan, DVA or WorkCover.
Yes, for many people. When a headache is driven or aggravated by the neck, treating the upper cervical spine can reduce how often headaches happen and how severe they are. A physio assessment works out whether your neck is contributing.
Yes. Most neck pain is mechanical and responds well to a mix of hands-on treatment, targeted exercise and advice on posture and daily habits. The first step is an assessment to find the cause.
Both can treat neck pain. Physiotherapists focus on assessment, hands-on therapy and an exercise plan you can carry into daily life. The right choice often comes down to personal preference and the practitioner you trust. We are happy to talk through whether physio suits your situation.
It varies. Many people improve over a few weeks with early, active physiotherapy, while more severe cases take longer. Starting treatment soon after the accident, rather than resting and waiting, tends to give the best result.
Some people get short-term relief from gentle pressure on the muscles at the base of the skull. It is not a cure, and a headache that keeps coming back deserves a proper assessment to find what is driving it.
No. You can book directly. A referral may be needed for some funded pathways, such as Medicare or insurance claims, so it is worth checking with us about your situation.
Yes. Physiotherapy is a core part of modern concussion care. A physio assesses the neck, balance and visual systems, then guides a graded return to activity, which the evidence shows works better than prolonged rest for most people.
Yes. Once you have medical clearance that it is safe, a physiotherapist trained in concussion management can assess your symptoms and guide your recovery, including your return to work, study or sport.
Most adults recover within about two weeks and most children and teenagers within about four weeks. Around 10% to 30% of people have symptoms that last longer and benefit from targeted rehabilitation.
It is a simple way to manage screen-related symptoms. Every 20 minutes, look at something about 20 feet (6 metres) away for 20 seconds. It gives your visual system a regular rest, which can help if screens trigger your symptoms.
Rest for the first day or two, then gradually return to light activity that stays below your symptom limit. Sleep well, stay hydrated, avoid a second knock, and see a GP. Strict, prolonged rest in a dark room is no longer recommended. If symptoms are not improving after two weeks, get assessed.
No, you can book directly once you are medically cleared. A referral may be needed for some funded pathways such as Medicare or insurance, so it is worth checking with us.
Yes. For most shoulder pain, including rotator cuff problems, exercise-based physiotherapy is the recommended first step. It can reduce pain, restore movement and rebuild strength, and for many people it works as well as surgery without the risks or downtime.
You cannot confirm a tear without an assessment, and sometimes a scan. Common signs include pain when lifting the arm, weakness reaching overhead and pain that disturbs your sleep. A physiotherapist can test the shoulder and advise whether imaging is worth doing.
Night pain is common with rotator cuff problems and frozen shoulder. Lying down changes the pressure around the joint, and there is nothing to distract you from the ache. It is one of the most common reasons people seek help, and it usually improves as the shoulder settles.
No. Many rotator cuff tears, especially those that come on gradually, improve with a structured exercise program and do not need surgery. Larger or traumatic tears, or tears that do not respond to rehab, may need a specialist opinion.
It depends on the cause. A minor flare can ease in a couple of weeks. Rotator cuff problems often take a few months of consistent rehab, and frozen shoulder can take longer. Your physiotherapist can give you a realistic timeframe once they have assessed your shoulder.
Gentle, guided movement is usually better than complete rest, which can stiffen the shoulder. Your physiotherapist will show you which movements to do, which to avoid for now and how to progress safely.
No, you can book directly. A referral is only needed for specific funding pathways such as a Medicare chronic disease management plan, DVA or WorkCover.
Yes. For most types of knee pain, physiotherapy is one of the most effective places to start. It eases pain, restores movement and rebuilds strength, so the problem is less likely to come back. For knee osteoarthritis in particular, exercise and education are recommended as first-line care ahead of surgery.
Get it checked promptly if your knee gave way or locked after an injury, swelled up quickly, changed shape or feels hot and red with a fever. Pain that lingers beyond a week or two, or keeps returning, is worth assessing too, even when it is not an emergency.
Plenty of knee pain builds up gradually with no single injury. Common causes include osteoarthritis, patellofemoral pain, tendinopathy and overload from a quick jump in activity. Weakness or stiffness at the hip and foot can also load the knee over time.
Complete rest is rarely the answer. A short period of load management helps after a flare-up, but gentle, guided movement usually settles knee pain faster than staying still. Your physiotherapist will show you how much to do and when to progress.
For most people with knee osteoarthritis, yes. Regular walking within comfortable limits helps keep the joint moving, maintains strength and supports a healthy weight. If walking consistently flares your knee, a physio can adjust your distance, footwear and strengthening so it becomes more comfortable.
It depends on the cause. A minor flare can ease within days to a couple of weeks, while arthritis, tendinopathy or post-surgical recovery may take a few months of consistent rehab. Your physiotherapist can give you a realistic timeframe once they have assessed your knee.
No, you can book directly. A referral is only needed for specific funding pathways such as a Medicare chronic disease management plan, DVA or WorkCover.
We offer physiotherapy, occupational therapy and remedial massage. We specialise in both neurological and musculoskeletal rehabilitation - meaning that we can help with either neurological disorders or day-to-day injuries. Our physios and OTs can also help with equipment sourcing or trials.
We work closely with doctors and other allied health professionals including podiatrist, speech pathologists or psychologists to ensure a holistic approach. Our therapists are all experienced with funding bodies such as NDIS, NIISQ, Workcover, CHSP, Support at Home or DVA.
We specialise in neurological, neck, headache, concussion and vestibular (dizziness-related) physiotherapy, offering assessment, and treatment. We also work with surgeons for post-operative rehabiliation and treat day-to-day injuries. This means that we cover a wide range of conditions affecting the head, brain, neck, joints, muscles or balance system. We provide our services in-clinic and at your home for your convenience.
You can book an appointment by clicking our "BOOK NOW" button, calling or emailing our clinic directly. Our friendly staff will assist you in scheduling a convenient time for your assessment or treatment session. Alternatively, you may also leave a message using our website's chat function.
Yes, we accept a range of funding schemes, including the National Disability Insurance Scheme (NDIS), the National Injury Insurance Scheme Queensland (NIISQ), Support at Home (My Aged Care), Workcover, Medicare (Chronic Condition Management Plan via GP referrals) and Department of Veterans' Affairs (DVA) referrals. Please contact us for more information about eligibility and coverage.
During your initial appointment, one of our experienced physiotherapists will conduct a comprehensive assessment to evaluate your condition and discuss your concerns and goals. Based on this assessment, we will develop a personalised treatment plan tailored to your needs.
The number of sessions required will depend on your individual condition(s), goals, and progress during treatment. Our physiotherapists will work closely with you to monitor your progress and adjust your treatment plan as needed to achieve the best possible outcomes.
Physiotherapy are first-contact practitioners. Therefore, in most cases, a referral is not required to see a physiotherapist. However, some funding schemes may require a referral from a medical practitioner or specialist. Please contact us for more information if you have questions about referral requirements.
Yes, we offer telehealth appointments for individuals who are unable to attend our clinic in person. Telehealth appointments allow you to receive assessment, treatment, and advice from the comfort of your own home.
For all telehealth appointments, please give us a call or email us directly. If you have any other questions or would like more information, please don't hesitate to contact us. Our team is here to help!
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